Updated: May 2026

 

DISCLAIMER

Menopause Matters will use reasonable efforts to provide accurate and up-to-date information on this website. However, Menopause Matters makes no warranties or representations regarding the completeness, accuracy or reliability of any information contained on the site and accepts no liability arising from reliance upon such information.

All users agree that they access and use this website at their own risk.

Any views expressed by third parties on the website or forum are those of the individual authors and are not necessarily shared or endorsed by Menopause Matters.

The medical information provided on this website and forum is intended for general information purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Users should always consult an appropriately qualified healthcare professional regarding personal medical concerns.

Menopause Matters has not reviewed all external websites that may be linked to from this website and accepts no responsibility for the content, accuracy or availability of external sites. Accessing linked websites is at the user’s own risk.

This website and its content are intended primarily for users within the United Kingdom and are designed to comply with applicable UK laws and regulations.

Menopause Matters has no affiliation with menopausematters.com.

 

PRIVACY

Menopause Matters is committed to protecting users’ privacy and handling personal information responsibly and securely.

Information We Collect

When using this website or forum, we may collect:

• Username and encrypted password
• Email address supplied during registration
• Forum posts and other submitted content
• IP address and server log information
• Technical information such as browser type and device information
• Cookies required for login and website functionality

How Information Is Used

Information may be used to:

• Operate and maintain the website and forum
• Manage user accounts and forum access
• Moderate discussions and prevent spam or abuse
• Maintain website security and stability
• Respond to enquiries or support requests
• Comply with legal obligations

We do not sell or rent personal information to third parties.

Information may be processed by trusted service providers where necessary for website hosting, security, spam prevention, analytics or advertising services.

Public Forum Content

Most forum posts are publicly visible and may be indexed by search engines.

Posts within the “Private Lives” section are visible only to registered members.

Users are encouraged not to post confidential or personally identifying information on public areas of the forum.

Legal Basis for Processing

Personal information is processed for the legitimate interests of operating, moderating and securing the website and forum, and for providing services requested by users.

Where required, information is processed on the basis of user consent or legal obligation.

Data Retention

Forum posts and account information may be retained for as long as necessary to maintain discussion continuity, moderation records and website security.

Users may request account deletion or anonymisation where appropriate.

Your Rights

Under UK data protection law, users may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Object to certain types of processing
• Request restriction of processing

Requests may be made using the contact details below.

 

SECURITY

Reasonable technical and organisational measures are used to help protect user information. However, no internet transmission or storage system can be guaranteed completely secure.

 

COOKIES

Menopause Matters uses cookies to ensure the website and forum function correctly.

Cookies may be used to:

• Keep users logged in
• Maintain forum sessions
• Remember user preferences
• Improve website performance and security
• Support advertising services

Cookies may store session identifiers and login information necessary for forum functionality. Passwords are stored in encrypted form.

Third-party services, including Google advertisements, may also use cookies or similar technologies.

Users can control or disable cookies through browser settings, although some parts of the website or forum may not function correctly if essential cookies are disabled.

 

MENOPAUSE SHOP

Products displayed on shopping or advertising pages are clearly identified as advertisements and are not endorsed by Menopause Matters Ltd.

 

ADVERTISING

Menopause Matters hosts advertising banners, sponsored links and Google advertisements.

Advertising content is clearly distinguished where appropriate and does not influence editorial content.

Menopause Matters does not control the content of third-party advertisements and does not endorse advertised products or services unless explicitly stated.

 

SOCIAL MEDIA

Menopause Matters may occasionally repost or share third-party content on social media where it is believed to be useful or relevant to followers.

A repost, retweet or social media share does not imply endorsement of a product, service or organisation.

 

GENDER LANGUAGE POLICY

Menopause Matters recognises that people have diverse gender identities.

In publications and digital materials, Menopause Matters may use the word “woman” (and the pronouns “she” and “her”) to describe people whose sex assigned at birth was female, including those who identify as female, male or non-binary.

When referring to research studies or published medical literature, Menopause Matters will generally use the terminology reported by the original study authors.

As language and terminology continue to evolve within healthcare and scientific communities, Menopause Matters may revise this wording where appropriate.

 

CONTACT

For privacy or website enquiries:
webmaster@menopausematters.co.uk